Return Policy

Epigenetic Labs Return Policy and Shipping Issues

We are confident that Epigenetic Labs, LLC, provides only high quality supplements.

However, if for any reason you are not satisfied with your order you may return the product (empty or unused portion) for a full refund less the shipping and handling fees.

All returns must be made within 1 year (unless otherwise stated on the order page of the product you purchase) from the product shipment date.


We will be happy to assist you:

  1. For assistance with a refund, please contact our customer support team online at https://support.epigeneticlabs.com or by calling 1 877-750-6455.
  2. For refunds on orders not placed on our website(s) because of a recommendation you received from us, or that you heard about on one of our websites, please contact the person or company you received your order from directly. Should you need assistance in locating a contact email address for any such person or company, please contact our customer support team online at https://support.epigeneticlabs.com or by calling 1 877-750-6455. We we will gladly look up the contact information for the individual or company you placed the order with, where applicable. Please include your name, email, phone number and order number (if applicable) regarding an outside order.
  3. Packages returned to us refused or undeliverable will be refunded in full less the shipping and handling fees. If you are experiencing issues with the shipment of your order, please contact our customer support team online at https://support.epigeneticlabs.com or by calling 1 877-750-6455.